Background

Veeva CRM

Optimize your customer relationship management with industry-leading Veeva CRM solutions designed specifically for life sciences companies.

What Makes Us Stand Out

Vasishtha Cloud excels in Veeva solutions, offering tailored options to maximize Veeva CRM's potential. Our focus on detailed analytics enhances sales relationships, and our data tools transform raw data into actionable marketing insights. We provide swift analysis and real-time insights for impactful multichannel campaigns.

20+
Veeva certified professionals
10+
Integrations
15+
Clients

Expert Veeva CRM Customization Services

Veeva CRM is a premier multichannel solution for the global life sciences industry, offering advanced digital tools and data analytics through its Commercial Cloud. At Vasishtha Cloud, we empower pharmaceutical firms to fully leverage Veeva CRM, ensuring profound customer insights and effective engagement strategies.

Customized Implementation

  • Global CRM Implementation & Optimization
  • Integration of Salesforce & Veeva with Best Practices
  • Comprehensive Coverage: Sales, Service, and Marketing Clouds
  • Veeva CRM Implementation with SOAP & REST
  • Digital Factory for CLM with Automated Testing for Key Scenarios

Advisory & Consulting Services

  • CRM Strategy, Integration, and Cloud Planning
  • CRM Process Discovery and tailored Business Process Design & Discovery
  • Assessment of Business Goals & Organizational Health
  • Veeva CRM Requirements Analysis & ROI Maximization
  • Guidance on Tool Selection including SFA, Territory Management, and CLM

Integration & Data Transformation

  • Comprehensive Data Integration tailored to Client's IT and Applications
  • Customization and Configuration of Veeva CRM
  • Custom Insights and Dashboards for Enhanced Outreach and Sales
  • Integration with Key Platforms: Sales, Marketing, Supply Chain, Manufacturing, and Demand Management
  • Mastery in App Cloud, Salesforce, Apex, Visualforce, and Lightning Design System

Migration

  • CRM and Add-on Migration Services
  • Expertise in Data Mapping, Import, and Quality Management
  • Tool-assisted Automated Data Migration
  • Data Cleansing: Removal of Unwanted and Duplicate Entries
  • Precise Customer Data Migration into Veeva CRM using Advanced Cloud Platforms
  • Using cloud-based platforms for faster and more accurate data transition

Maintenance and Support

  • Comprehensive End-User Support: Integration & Post-Implementation Services
  • SLA-Driven Engagements with 24×7, 24×5, and 8×5 Support Models
  • Global Governance, PMO, and Center of Excellence for Continuous Value
  • Enhancements, Maintenance, and New User Onboarding
  • Expert Knowledge Transition and Issue Trend Analysis

Training and Support

  • Vasishtha Cloud provides comprehensive Veeva CRM training and support for team empowerment
  • Hands-on Learning: Benefit from immersive, practical sessions for effective Veeva CRM utilization
  • Customized assistance ensures optimal performance and results tailored to your team
  • Dedicated Support: Rely on Vasishtha Cloud for ongoing support to maintain peak CRM performance

Our Veeva CRM Expertise

With years of experience in Veeva CRM implementations, our certified professionals deliver solutions that transform how life sciences companies engage with healthcare professionals. We specialize in customizing Veeva CRM to meet the unique needs of pharmaceutical, biotech, and medical device companies.

Our comprehensive approach ensures seamless integration, optimized workflows, and measurable ROI for your commercial operations.

Frequently Asked Questions

Common questions about Veeva CRM implementation for life sciences

How does Veeva CRM differ from other CRM systems?

Veeva CRM is specifically built for life sciences companies with built-in compliance features, industry-specific workflows, and seamless integration with Veeva Vault. Unlike generic CRM systems, it addresses unique challenges like sample management, HCP interactions, and regulatory requirements out-of-the-box.

What compliance standards does Veeva CRM support?

Veeva CRM supports key life sciences compliance standards including FDA 21 CFR Part 11, GDPR, HIPAA, and various regional regulations. It includes features for electronic signatures, audit trails, data integrity, and privacy protection specifically designed for regulated environments.

Can Veeva CRM integrate with our existing systems?

Yes, Veeva CRM offers robust integration capabilities with ERP systems, clinical trial management systems, master data management platforms, and other business applications. We have extensive experience integrating Veeva CRM with both Veeva and non-Veeva systems.

Do you provide specialized training for life sciences teams?

Absolutely! We provide comprehensive training programs specifically designed for life sciences teams, including medical science liaisons, sales representatives, and marketing teams. Our training covers both system functionality and industry best practices for compliant customer engagement.